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Frequently Asked Questions
What is your print file specification?
We accept CMYK print files of the following types: pdf, jpeg, tiff, psd, ai, or eps, all created at actual size with a resolution no less than 150dpi.For best results please submit a vector file (created using Adobe Illustrator or CorelDraw etc) with text converted to curves OR a flattened Photoshop or tiff file at actual size and 300dpi. For more detail please see our templates.
We will advise you if we see any potential problems with your art when we receive the files. If your art is "not quite right" and you would like us to fix it for you, or design and create your print-ready art files from scratch, we can do so at the rate of $85 plus GST per hour. Alternatively you may wish to work closely with your own graphic designer who knows how to create your print-ready art to our specifications – which are really just straightforward guidelines for a professional designer.
Can I use one of your existing bass drum images and add my own text or logo?
Yes you can – send through your completed art with a note indicating which of our background images you would like to use and we will combine the images for you for an extra $25 plus GST.
Will my printed materials look the same as when I look at the art on my computer?
There will be small differences, due to the fact that your monitor uses an RGB colour scheme to display, and when we print, we use a CMYK colour scheme. These are two totally different ways to describe colour, and although in most cases it will be very similar, there can be differences.
It looks as though there are issues with my art – can you fix it?
Yes we can, if your art is “not quite right” and you would like us to fix it for you, or design and create your print-ready art files from scratch, we can do so at the rate of $85 plus GST per hour.
Can you print my hi-res picture on a bass drum head?
Yes, we can print anything you would like. The only limitation is the quality of your print file and its’ resolution – please see Print File Specification.
Can I supply my own drum head?
Sorry, we only supply and print onto brand new heads to be able to guarantee our product quality (used skins often have stains, marks and dents that cause print quality issues) and we know that the skins we supply will work as expected.
What type of drum heads do you use?
We supply Evans and Remo (and for our more budget-minded clients, generic drum heads ex Asia).
Will it sound different from my bass drum skin?
Probably a slight difference, as we use single ply heads, and when the print is applied it ends up sounding a bit 'fuller', probably more like a two-ply.
What about delivery?
All of our products are delivered by New Zealand Couriers, protected in product-specific cartons. Our usual delivery timeframe is five working days after the order is confirmed. Delivery anywhere in NZ is $9.50 plus GST.
